The hotel offers amenities for your comfortable stay and unforgettable experiences
Outstanding Service!
“The level of attention from the staff was remarkable, particularly in the dining buffet where Prazwal consistently ensured all our needs were met.” view full review
Stunning Views!
“The room's design was truly impressive, especially the cozy day bed by the window which offered a breathtaking view and a perfect relaxation spot.” view full review
Delectable Cuisine!
“The in-room dining experience was delightful; the Thai green prawn curry was exceptionally flavorful and a highlight of our stay.” view full review
Relaxing Spa!
“I had an amazing time at the spa, it provided a serene atmosphere and the treatments left me feeling refreshed and rejuvenated.” view full review
Durbar Marg 100 Metres Down From the Royal Palace Museum
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
luxurious rooms
friendly staff
price not justified
room cleanliness
7.6/10
Very good
Rooms
7.9
Location
8.6
Service
8.3
Dining
6.6
Guest reviews
7.6/10
based on 7 reviews
8.8
8.8/10 based on 375 reviews
Mark
United Kingdom,
April
2024
8.4/10
The hotel offers new and luxurious rooms but falls short in justifying the cost. The service is exceptional, especially with Malika, although finding hair in the bed and bathroom can be off-putting. The location is superb, nestled at the heart of Kathmandu. The dining options are good but may need improvement in managing orders efficiently.
Rooms
8.0
The rooms exude a lavish feel but may not fully match the price charged.
Service
9.0
The staff, notably Malika, is genuinely friendly and customer-oriented.
Location
10.0
The hotel is conveniently situated at the heart of Kathmandu, making it a prime location for tourists.
Dining
7.0
The dining experience was decent, although some improvements in efficiency could enhance the overall experience.
Facilities
8.0
The facilities are well-maintained and offer a pleasant stay experience.
luxurious rooms
price not justified
Sean
United Kingdom,
March
2024
8.2/10
The hotel offers luxurious rooms with an excellent feel, though the prices don't quite match up. The service is exceptional, especially at the Roxy Bar, where the staff is friendly and customer-oriented. The location is great, just around the corner from the tourist hub of Kathmandu. The dining experience was decent but could use better management. Overall, a comfortable stay with some room for improvement.
Rooms
8.0
The new rooms are truly luxurious and offer an excellent feel.
Service
9.0
The hotel staff is very polite and provides outstanding service, particularly at the Roxy Bar.
Location
9.0
The hotel is situated at the heart of Kathmandu, making it convenient and noise-free.
Dining
7.0
The dining experience was good with a decent selection, but service could be improved for faster orders.
Facilities
The hotel offers amenities like room service, car hire, dry cleaning, and more, though with room for improvement in managing orders.
John
United Kingdom,
October
2023
7.6/10
The hotel offers luxurious and new rooms with an excellent feel, though the price may not perfectly match the experience. The service is outstanding overall, with a friendly and helpful staff, especially Malika, who goes the extra mile. The location is calm but convenient, not in the midst yet close to various attractions. The dining experience, while decent, could be managed better for quicker service. The hotel provides a spread of bars and restaurants and fresh coffee.
Rooms
8.0
The rooms are new and luxurious, providing an excellent feel.
Service
9.0
The service is outstanding, especially with the friendly and helpful staff like Malika.
Location
7.0
The location is calm and comfortable, offering a good and noise-free environment.
Dining
6.0
The dining experience was decent but not managed properly, leading to delayed orders.
Facilities
8.0
The hotel has various facilities like room service, car hire, and shops/services available.
George
United Kingdom,
September
2023
7.6/10
The hotel is centrally located and offers a peaceful environment, although some improvements can be made to the room signage. The rooms didn't fully meet the expectations considering the price paid.
Rooms
7.0
The room could use some more signs, and it didn't match up to the price charged.
Service
8.0
The staff, especially Malika, were friendly and helpful. However, finding hair in the bed and bathroom affected the relaxation vibes.
Location
9.0
The location is good, noise-free, and conveniently situated at the heart of Kathmandu.
Dining
7.0
The dining experience was satisfactory, but improvements in managing orders could enhance the overall service.
Facilities
7.0
The facilities were adequate but could be better to match the pricing.
Taylor
United States,
July
2023
7.2/10
The hotel's rooms may not perfectly match the high price tag, but they are new and have a luxurious feel. The service is friendly and welcoming, although some cleanliness issues were a concern. The location offers a calm atmosphere away from the hustle and bustle. The dining experience was decent but lacked proper management. Overall, the facilities were satisfactory.
Rooms
8.0
The rooms are new, with an excellent, luxurious feel.
Service
7.0
The service is really friendly, but cleanliness could be improved.
Location
8.0
The location is calm and away from the busy areas.
Dining
6.0
The dining experience was decent but lacked proper management.
Facilities
7.0
Overall, the facilities were satisfactory.
luxurious rooms
cleanliness concerns
Ernie
United Kingdom,
July
2023
7.8/10
My stay at the hotel was overall pleasant. The rooms were nice, but I felt they didn't quite match up to the price charged. The service was outstanding, especially the chef, waiters, and room service staff who displayed excellent customer service skills. The location was perfect, very comfortable and up to a true 4-star standard. Dining was decent, but unfortunately, everything we ordered took forever to come.
Rooms
8.0
The room I stayed in was very nice and comfortable.
Service
7.0
The service at the hotel was really friendly everywhere. The staff were polite and accommodating. However, finding hair in the bed and bathroom made it hard to truly relax. On the bright side, they were organized with PCR-Test facilities.
Location
9.0
The hotel's location was just around the corner from key areas, making it convenient. Special thanks to hostess Anu and Bibek from housekeeping who ensured our comfort during our stay.
Dining
7.0
The dining experience was what I expected, although not managed properly which led to delays in service.
Facilities
8.0
The facilities were good with access to various services like room service, car hire, laundry, and airport shuttle.
Frederick
United Kingdom,
June
2023
7.6/10
My stay was a mix of luxury and disappointments. The room didn't entirely match the price but had a real luxurious feel. Service was exceptional, especially from staff like Malika. The location was comfortable and noise-free, just around the corner from Kathmandu. Dining had a decent selection but lacked proper management. Overall, a stay that had its ups and downs.
Rooms
8.0
The room had a real luxurious feel but didn't entirely match the price charged.
Service
9.0
The staff, especially Malika, displayed exceptional politeness and efficiency.
Location
8.0
The location was comfortable and noise-free, just around the corner from Kathmandu.
Dining
6.0
The dining experience was decent but lacked proper management resulting in delays.
Facilities
7.0
The hotel offered a good selection of facilities for a comfortable stay.